Kraken Field in the US
Power up your Field team’s productivity
With an AI engine for smarter schedules
Assign jobs based on skills and credentials
Automatically adjust routes by location and traffic
Attend more customer appointments every day
Brilliant service, from back office…
to your customer’s front door.
Less driving, more doing
Realize more successful appointments from the same team of technicians. Use automatic scheduling to send the right people to the right places – with less time wasted in traffic.
Set up for success
By skills-matching technicians and prepping them for the exact job at hand, you’ll boost your first-time fix rate and watch your customer satisfaction scores soar.
Make a good impression
Offer customers convenient ways to book, manage and rearrange an appointment – and we’ll line up the logistics behind the scenes.
With an app for less admin
Technicians and contractors can easily access all job-relevant information and record progress in one place. Help your teams complete jobs on-site (and go home whistling).
Kraken is an open energy ecosystem
We’re helping utilities to streamline operations and serve customers better with AI-powered products like Residential Flexibility. Our technology centre in Manchester works directly with global manufacturers to make sure new devices are compatible with Kraken on local networks around the world.
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This is Field tech, built for utilities
With templates and workflows designed for device installation and maintenance jobs, you can hit the ground running without trying to wrangle a generic solution to fit your needs.
Kraken Field has already transformed operations at Octopus Energy Services
Kraken is a flexible operating system for utilities
Kraken Field fits seamlessly into your current tech ecosystem, and harmonises with other Kraken products to supercharge more of your utility operations.