Eliq Energy Insights
Energy app toolkit with 20+ features that turn energy data into customer insight, engagement, and retention.
- Analytics & forecasting
- Customer experience
- Integrations & APIs
- Metering & data
- Automation & workflows
- Business insights
AI-powered energy disaggregation and appliance-level insight
Bill forecasting, breakdowns, and anomaly detection
Support for electricity- and gas data from smart meters and conventional meters.
Personalised recommendations, budgets, and alerts
Eliq Insights
Eliq Insights is a customer-facing energy engagement platform used by utilities inside their mobile apps and customer portal.
It gives household customers visibility into energy usage, cost, forecasts, bill drivers, and tariff impact through features such as usage tracking, AI-powered disaggregation, bill forecasts, alerts, budgets, and personalised recommendations.
The platform is typically used by digital product teams, app owners, and customer experience teams responsible for improving app engagement, self-service, customer satisfaction, and retention. Utilities use Eliq Insights to make their apps more useful between billing cycles, reduce bill confusion, support new tariff models, and help customers better understand and manage their consumption.
Eliq Insights can be delivered as a fully white-labelled customer experience or integrated directly into existing applications through API and is available for residential and SME customers.
45%
Max 10 Churn Reduction by improving customer understanding, engagement, and trust words
22%
contact reduction and lower support costs through clearer bill explanations and proactive alerts
x12
increased adoption of new tariffs and flexibility programmes through guided customer behaviour
Find out more on how Eliq Energy Insights could help
Eliq
Eliq Insights is a customer-facing energy engagement platform used by utilities inside their mobile apps and customer portal.
