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Eliq

Eliq Insights is a customer-facing energy engagement platform used by utilities inside their mobile apps and customer portal.

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More about Eliq

Eliq Insights is a customer-facing energy engagement platform used by utilities inside their mobile apps and customer portal.


It gives household customers visibility into energy usage, cost, forecasts, bill drivers, and tariff impact through features such as usage tracking, AI-powered disaggregation, bill forecasts, alerts, budgets, and personalised recommendations.


The platform is typically used by digital product teams, app owners, and customer experience teams responsible for improving app engagement, self-service, customer satisfaction, and retention. Utilities use Eliq Insights to make their apps more useful between billing cycles, reduce bill confusion, support new tariff models, and help customers better understand and manage their consumption.


Eliq Insights can be delivered as a fully white-labelled customer experience or integrated directly into existing applications through API and is available for residential and SME customers.

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Can see anything that solves your problem, suggest a solution or workflow and the team will take a look.

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How it works

  1. Browse the marketplace Search and filter apps by category, compatibility, or publisher. Every listing includes full documentation and technical detail so you can evaluate before you reach out.
  2. Find the right app Each app page gives you everything you need to make a decision — descriptions, screenshots, and version history. Take your time.
  3. Get in touch When you're ready, hit the get in touch button on any app page. Tell us a little about what you need and our team will come back to you with next steps.
  4. We'll take it from there Installation and onboarding is handled by the Kraken Tech team. No self-serve setup, no configuration headaches — just a conversation to get you up and running.

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