Managed Services: 24/7 Around-the-Sun Coverage
Continuous monitoring, maintenance and improvement of your Kraken integration
- Consulting & implementation
24/7 follow-the-sun monitoring and incident response from UK, Colombia and India
30-minute acknowledgement SLAs for critical incidents with clear escalation paths
Configuration updates as Kraken's data model evolves
L2 reconciliation alerts and proactive issue resolution
Continuous improvement built in - security patches, optimisation and capability extension
Managed Services: 24/7 Around-the-Sun Coverage
Blend360 provides 24/7 'around the sun' managed services coverage across any or all of the Foundation, Integration and Intelligence pillars - monitoring, maintaining and continuously improving your Kraken integration post go-live
Blend360's Managed Services offering provides ongoing operational support delivered through follow-the-sun coverage from the UK, Colombia and India - ensuring incidents are detected and resolved
Coverage includes L2 monitoring with reconciliation alerts, rapid-response incident management with acknowledgement SLAs for critical issues, configuration updates as Kraken's data model evolves, and continuous improvement of the integration including performance optimisation and capability extensions
Always-on coverage with issues detected and resolved before they affect users, and continuous improvement
TBC
TBC
Find out more on how Managed Services by Blend360 could help
Blend360
Award-winning data and AI solutions company specialising in building GenAI-enabled systems and workflows in regulated industries