AI Agent Library & Custom Agent Builder
A library of ready-made AI agents plus a builder to create your own, all governed inside your decision platform
- Agentic AI solutions
- Automation & workflows
Library of pre-built AI agents for common utility tasks: document review, case investigation, data gathering
Custom agent builder to configure agents against your own data, policies and guardrails
Agents run inside the decision platform, inheriting its data access, versioning and governance
Configurable human-in-the-loop controls and guardrails on every agent action
Full monitoring and audit trail for agent behaviour, built for regulated environments
Utility teams know AI agents could absorb large parts of their manual workload, but building and governing them safely is hard, and off-the-shelf tools sit outside the systems where decisions actually happen. Taktile gives risk and operations teams both a library of pre-built AI agents for common high-risk decisions and a builder to create their own, all inside the same platform that runs their credit, onboarding and collections decisions. Teams can deploy a ready-made agent for document review, case investigation or data gathering, or configure a custom agent against their own data, policies and guardrails, without standing up separate infrastructure. Because agents live in the decision platform, they inherit the same versioning, monitoring, governance and data access as every other decision. For utilities on Kraken, agents operate on the live customer data already flowing through the stack.
Scale AI across decisioning without new infrastructure
Deploy ready-made agents or build your own inside the platform you already run, so adoption isn't blocked by a separate build.
Reduce manual work while keeping control
Configure guardrails and human-in-the-loop boundaries on every agent, so you automate the long tail safely and auditably.
Go from idea to live agent in weeks
Use the builder against your own data and policies, test against live traffic and roll out the agents that prove their value.
Taktile
Taktile is the agentic decision platform trusted by over 200 utilities, financial institutions and insurance providers globally
