Powered by Kraken Customer

Plenitude logo featuring the six-legged dog and a sun.

Powering international growth

Plenitude is an Italian public benefit company – a Società Benefit – that manages a portfolio of 3GW of renewable capacity and supplies energy to around 10 million European customers.

A man with glasses and a beard, wearing a navy sweater, speaks and gestures. Plants and a bookshelf are in the background.

4.8 stars on Trustpilot (up from 1.1 stars)

90.8% Customer Happiness Index score

First customer live in 5 months

About the partnership

Plenitude has partnered with Kraken to support their international growth and help them deliver excellent service to their retail customers across Europe.

Kraken will unify and streamline their operations internationally. Our single platform provides Plenitude's service teams with the tools they need to better serve customers, and the technology and data needed to develop innovative new products and services.

With Kraken's ability to scale and operate globally, Plenitude has a technology partner that will support their mission of reaching 15 million retail customers by 2030.

A purple illustration depicting a user profile icon, a thumbs up, a chat bubble, and three control sliders.

We needed a solution that could help us be successful in different countries. Kraken immediately was top of the list in terms of presence around the world.

Mauro Fanfoni, Head of Retail, International Markets at Plenitude

Speak to the team