AI’s moving fast. Pick a tech partner you can run with.

Become an agentic utility with Kraken’s AI Access Layer

Realize truly useful AI, anywhere in your business.

Some tech providers restrict the tools you can connect to your data. At Kraken, we’re doing the opposite.

Create, govern, and scale AI agents across your utility value chain and empower them to make compliant actions in Kraken.

Explore new opportunities

Build and test your own agentic AI, or pick any partner to do it for you

Save time and reduce risk

Use approved patterns and permissions with utility context at their core

Evolve at the speed of AI

Our access layer creates a secure and reusable platform to scale AI more efficiently over time

Open by design

Our single data model and deep industry context is the foundation for more informed, creative and practical AI in utilities. (Because you can only embrace AI’s full potential once you give it the full picture.)

Build or buy the best AI apps, tools and agents

Embrace the latest and greatest AI for utilities

Choose any partners
Fuel your preferred solutions with Kraken’s industry context
Find what works for your business
Pick whichever model and protocol works for you and our tech will adapt – from MCPs to APIs and beyond
Swap third party tools whenever you like
Experiment until you get the results you’re after

Connect them to Kraken seamlesly

Share your data safely through our AI Access Layer

Integrate AI tools easily
A standardized Access Layer cuts the need for bespoke integrations
Avoid fragmentation
Kraken replaces 30+ legacy systems to give AI a single foundation
Keep everything together
Manage security, observability, scale, and long-term maintenance more efficiently

Govern them effortlessly

Securely manage permissions and actions using market regulations and industry context

Empower AI with utility logic
We’ll share the ins-and-outs of specific utility workflows with your tools and agents
Stay complaint in any market
We’ll make sure AI actions align with all local market trading rules
With approved actions and auditability
AI Agents are guided by crystal-clear permissions informed by our expertise in people-powered utility operations

With a single source of truth

Power your AI with clean, up-to-date, centralized data

Give AI the context to act
Drawing from account, billing, customer and third party data in one place
Share real-time data
So tools and agents act on the latest, most accurate information
Enjoy effortless updates
Account changes, communications and actions update on customer records immediately

Set AI to work with strong foundations, proper guardrails – and the freedom to act on your behalf.

An agile architecture is (y)our superpower

Equip your teams to innovate with a flexible operating system that adapts with your ambitions.

Our commitment to CI/CD releases means we update Kraken every 10 minutes (rather than the 6-month industry standard) so you can stay ahead of the curve as the industry, and AI, evolves.

EDF Energy’s Bill Explainer demystifies energy statements for customers. This AI tool – built on Kraken – reduces billing related enquiries by 5.6%.

Work smarter, not harder

Empower your best people with the best tech behind them. Our unified data model means humans and AI agents can work on the same team, with the same intel, towards the same goal.

By securely sharing your business context, data and regulatory landscape, AI can fortify everyday operations and streamline internal workflows with minimal oversight – freeing up your team to focus on creative problem solving, product innovation and strategic direction.

You might just impress yourself with where you go next.